process a payment

By clicking on the link below, you will be redirected to a secure site where you can process an ACH transfer or a credit card payment. 

Please see below for more information on:

ach transfer

 

PLEASE NOTE:

You may set up a monthly recurring payment by clicking on the box that says "Make a recurring payment".  If you need to modify or cancel a recurring payment, please call us and we'll be happy to assist.

ACH FAQs

What is an ACH?

An ACH transfer is an electronic, bank-to-bank transfer processed by the Automated Clearing House network, and it is essentially the electronic version of paper checks.  You will receive a confirmation number and e-mail acknowledgment of your payment request immediately.  The system is available 24 hours a day, 7 days a week, from your home or office.

Does it cost me money to pay electronically?

No, just like paper checks, ACH transfers are completely free for the payers.

Can I use a credit card?

No. ACH transfers are processed directly from your bank account.

How is ACH different from other payment methods?

ACH transactions are transmitted electronically between financial institutions through data transmission.  ACH provides faster processing than paper checks by eliminating physical handling.  ACH provides more economical processing than credit cards, which may carry convenience fees and finance charges.

How does ACH work?

By entering the required banking information, you authorize Woodroe Inc.’s financial institution to debit your checking or savings account for the amount you specify, for a single occurrence or on a recurring basis, depending on the preferences you indicate. 

Why should I use ACH?
Convenience.  No check to write, no stamps to buy, and no credit card debt. 

Can I use either a personal or business account for an ACH transaction?
Yes.  Check with your financial institution to ensure that the account does not have debit blocking, which prevents electronic debits.

 

What information do I need to provide for an ACH transaction?

You provide your name, address, bank routing number, account number, and payment amount.   


Where can I find my bank routing number?

Your bank routing number and bank account number can be found on the bottom of your check.  Bank routing numbers are always 9 digits long.  Account numbers may be up to 17 digits long – there is no specific number of characters for a bank account number.  These numbers may appear in different order on your check.  Some financial institutions list the routing number first on the check, while other financial institutions list the account number first.  We do not need your check number.

Do I need to notify my bank that I am paying by ACH?

You may need to check with your financial institution to make sure that the account is “ACH enabled” or that “debit blocking is removed” so that the transaction can be processed.

 

How do I know the ACH transaction was successfully processed?

After submitting your payment request, you will see a confirmation screen indicating that your request for payment was accepted.  Print and retain this important information until the transaction is processed and settled.  In addition, the confirmation number and acknowledgment will be sent to you via email.  Finally, the ACH transaction will appear on your bank statement. 

 

How will the ACH transaction appear on my bank statement?

Woodroe Woods'name will appear on your bank statement with the amount of the transaction.  It may take up to three (3) business days for the ACH transaction to post to your account.

What happens if there are insufficient funds in my checking account?

If there are insufficient funds in your account, this item will be processed the same way as a bounced check, including assessing applicable overdraft fees.

What fees or surcharges are associated with ACH?  

While there is no fee to use ACH, incorrect information provided, for example, the routing number or account number is incorrectly provided, a fee in the amount of $15 will be charged.

How are ACH credits handled?  What if I entered the wrong amount? 

Please contact us and we can either issue a refund, or apply the money to a future transaction. 

credit card payment

 

For your convenience, we accept credit card, however, in order to make it viable for us, we apply a credit card surcharge percentage, which depends on the type of card you are using to pay. We will never charge more than the fee that is charged to us.

You may avoid fees by paying via ACH transfer instead.

Terms and Conditions

 

Security

We take reasonable security precautions to protect the personal information that we collect and you provide to us. We meet commercially reasonable standards for online payment protection. We use up-to-date industry-accepted tools and technology protocols, including but not limited to, firewalls and encryption, to protect against the loss, misuse and unauthorized alteration of the information we collect. Woodroe Inc. helps to protect your information by working with our service providers who provide a secure and safe environment for credit card transactions. Please remember that the safety and security of your information also depends on you. Do not share your credit card information on sites that are not properly secured, keep your personal information private, and check your statements and credit reports periodically.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we put in place for your protection.

What Information Do We Collect?

We collect personal information you submit to us voluntarily and information we collect automatically when you use our website or services. “Personal information” is data that can be used to uniquely identify or contact a single person. Personal information we collect may include your name, phone number, mailing address, email address and payment information, such as last four digits of credit card number and expiration date.

When you submit payment information to us via the Website, you consent to providing your payment information to us and to our service providers processing the payment to the extent required to provide our Services to you. When we collect payment information directly from you, we transmit this payment information directly to our service provider.

Though Woodroe, Inc. makes every effort to preserve customer privacy, we may need to disclose personal information when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our organization. We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating any agreement with us.

Your California Privacy Rights – Shine the Light

California Civil Code Section § 1798.83 permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Under Section § 1798.83, we do not share any personal information with third parties for their direct marketing purposes.  If you have any questions about this section, please contact us via the methods listed in the section below.

Your California Privacy Rights – CCPA

If you are a California resident, you have certain rights, pursuant to CCPA.  These CCPA rights may only apply in certain circumstances and are subject to certain exemptions.  Please see below for a summary of your rights.  You can exercise these rights using the contact details below.

Right to Know:  As a California resident, you have the right to request that we disclose what personal information we collect, use, disclose and/or sell.  To enable us to fulfill that request, we will need to verify your identity.  We may ask for certain information to verify the request in accordance with applicable law.

Right to Request Deletion:  As a California resident, you have a right to request the deletion of your personal information collected or maintained by us. To enable us to fulfill that request, we will need to verify your identity.  We may ask for certain information to verify the request in accordance with applicable law.

Right to Non-Discrimination:  As a California resident, you have a right not to receive discriminatory treatment by us for the exercise of any of your CCPA rights.  However, we may offer certain financial incentives, charge reasonable fees related to your requests, or deny your right to know, or right to request deletion in accordance with applicable law.

Authorized Agent:  As a California resident, you can exercise your CCPA rights or you can designate an authorized agent to make a request on your behalf.  We may require that you provide the authorized agent written permission to submit a request on your behalf and that the authorized agent verifies their own identity directly with us.

Contact Us for More Information:  If you have questions, including anything in this section about Your CCPA Rights, please contact us:

 

Email: info@woodroewoods.org

Mail: 750 Fargo Ave., San Leandro, CA 94579

Telephone: (510) 582-3273

Refund Policy

 

Fees, elementary school tuition, and camp tuition are entirely non-refundable. Preschool tuition is refundable upon appropriate previous written notice of withdrawal as outlined in your individual contract. Please refer to your contract for details regarding tuition refund. 

If you mistakenly process a payment in excess of what you owe, we will refund the difference, or apply the credit towards future services, depending on your instructions.